Since 1973, Videx has been dedicated to our customers service and enhancing our support offerings. We've pioneered 'Over-the-Air' support solutions, ensuring that assistance is readily available wherever you are in the world.
Every Videx machine comes equipped with an additional laptop pre-loaded with a support program, providing access to all the necessary machine's programs.
Additionally, our inventory of spare parts ensures quick shipment and minimizes downtime, enabling you to significantly reduce maintenance time.
At Videx, our commitment goes beyond service – it's about lasting partnerships and empowering your success.
For spare parts inquiries please contact yairt@videx.co.il and make sure to specify the requested part number as shown in the machine’s manual.
For any other requests please contact us at videx@videx.co.il